Pricing

Plans built for support teams.

Predictable per-conversation pricing across your website, team chat, messaging channels, and shared helpdesk inbox. Add capacity any time. No AI credit math.

Free

For trying Owlish on one web workspace.

$0 / month
no card required
Start free
Capacity
AI agents 1
Chat Sessions / month 25
Knowledge base capacity 0.5 MB
Team members 1
Skills per agent 1
Free includes
Web widget only
Manual Knowledge Base sync
7-day conversation retention
Owlish branding locked
Community email support
Channels
Available now: Web Widget
AI models
Lite models Gemini Flash, Claude Haiku, GPT 5.4 Mini
Starter

For small teams launching a web AI support agent.

$39 / month
$468 billed yearly
Subscribe to Starter
Capacity
AI agents 1
Chat Sessions / month 100
Knowledge base capacity 10 MB
Team members 2
Skills per agent 3
Features
Domain allowlist for the widget
Manual Knowledge Base sync (1× per month)
30-day conversation retention
Basic analytics (last 7 days)
Email support
Channels
Available now: Web Widget
AI models
Lite models Gemini Flash, Claude Haiku, GPT 5.4 Mini
Recommended
Growth

AI support with human handoff and a shared inbox.

$119 / month
$1,428 billed yearly
Subscribe to Growth
Capacity
AI agents 2
Chat Sessions / month 400
Knowledge base capacity 20 MB
Team members 4
Skills per agent 8
Everything in Starter, plus
Human handoff to operators
Shared helpdesk inbox
API access
AI-generated session summaries
Monthly Knowledge Base auto-sync
90-day conversation retention
Standard analytics (90 days)
Priority email support
Channels
Email
Available now: Web Widget · Slack · Microsoft Teams · Google Chat Included when available: Email
AI models
Lite models Gemini Flash, Claude Haiku, GPT 5.4 Mini
Standard models Claude Sonnet, Gemini Pro, GPT-5.4
Scale

Multi-channel support with advanced AI metadata.

$359 / month
$4,308 billed yearly
Subscribe to Scale
Capacity
AI agents 3
Chat Sessions / month 1,000
Knowledge base capacity 40 MB
Team members 8
Skills per agent 15
Everything in Growth, plus
AI sentiment + intent detection
Weekly Knowledge Base auto-sync
1-year conversation retention
Advanced analytics (full history, export)
Dedicated Slack support channel
Channels
Messenger Telegram Email Instagram
Available now: Web Widget · Slack · Microsoft Teams · Google Chat · WhatsApp · Messenger · Telegram Included when available: Email · Instagram
AI models
Lite models Gemini Flash, Claude Haiku, GPT 5.4 Mini
Standard models Claude Sonnet, Gemini Pro, GPT-5.4
Add-ons

Stretch your paid plan when you need it.

Add-ons are available on paid plans only. Same add-on price across Starter, Growth, and Scale. Buy as packs or enable opt-in auto-recharge.

Extra Chat Sessions
$29 / +100 sessions

Manual packs or opt-in auto-recharge. Available on paid plans. Unused add-on sessions expire at end of period.

Extra AI agent
$29 / month or $290/yr

Add another agent to your workspace. Pick monthly or annual. Available on paid plans.

Extra team member
$19 / seat / month or $190/yr

Bring more operators into your shared inbox. Pick monthly or annual. Available on paid plans.

Extra knowledge base
$19 / +10 MB

Metered monthly on paid plans. Measured on processed text. Original files are retained separately and don't count against this.

Remove "Powered by"
$99 / month or $948/yr

Available on paid plans. Removes the widget footer only. For full white-label client delivery with custom domains and partner branding, see Owlish Partners.

All add-ons match your subscription's billing interval. Monthly add-ons stay monthly, annual stays annual. No silent surprise charges.

Implementation service

We get you live on Owlish, end-to-end.

We turn your existing support history and docs into a clean, retrieval-ready knowledge base, then configure your Owlish agents on top of it. Your team starts on day one with recurring topics surfaced and agents tuned to your tone. Best paired with Growth or Scale.

  • Identify the support emails that are actually useful for training
  • Convert those emails into RAG-friendly text the agent can retrieve
  • Strip PII from emails and docs before anything is stored
  • Ingest into your knowledge base and configure Owlish agents end-to-end
  • 3 working sessions with our team: kickoff, mid-engagement check, go-live review
Owlish Setup Concierge
$4,999

5-day engagement

One-time, upfront. Beyond scope is custom-quoted.

Talk to us
Frequently Asked Questions

How the meter works.

What counts as a Chat Session?

A Chat Session is a conversation between an Owlish agent and a customer. In a single session a customer can ask multiple questions and receive multiple responses (from the AI, your operators, or both) until the session expires.

How is knowledge base measured?

By the indexed content extracted from your sources. After we crawl, OCR, or otherwise process a document, website, or upload, the extracted content is what counts toward your limit, not the raw upload size. A scanned PDF and its text equivalent count the same. Original uploaded files are retained separately and don't count against your knowledge base. Need more room? Add 10 MB at $19/mo on a paid plan.

What about frontier models like Opus or future GPT?

Not in v1. Frontier models (Claude Opus, frontier GPT-class) are dramatically more expensive per message than Standard models, and we don't want to bake their cost into the base pricing for everyone. If you specifically need them, talk to us about a custom Scale plan with bring-your-own keys.

Can I switch plans or cancel anytime?

Yes. Upgrade or downgrade from your billing settings in one click; proration is handled automatically. Annual plans renew yearly until you cancel, and you keep access until the end of the paid period.

Can I try Owlish before paying?

Yes. Every new account can create one no-card Free workspace with 1 agent, 25 chat sessions per month, a 0.5 MB knowledge base, and web widget deployment. Upgrade only when you need more capacity, seats, channels, or paid features. Paid subscriptions bill immediately and can be cancelled from Settings → Billing.

Can I get a refund?

Owlish starts with a no-card Free workspace so you can evaluate it before paying. Paid plans bill immediately when you upgrade and can be cancelled anytime from Settings → Billing. If you believe a charge was wrong, accidental, or tied to a material service issue, email billing@chevvi.com and we'll review it fairly on a case-by-case basis.

Need SSO, audit logs, or higher limits?

Talk to us about a custom Scale plan, including bring-your-own model keys, custom retention, and DPA.

Talk to sales
Early access

Owlish Partners

For agencies, consultancies, and software companies selling managed AI support. $499/mo partner layer, waived until your first paid client workspace goes live.

View partner details