Starter
For small teams launching a web AI support agent.
$31 / month
$372 billed yearly
Capacity
AI agents AI agents (chatbots) you can deploy to your web widget, Slack, or messaging apps like WhatsApp and Instagram. Each runs independently with its own knowledge, persona, and skills. 1
Chat Sessions / month One conversation between an Owlish agent and a customer. Includes every back-and-forth message until the session expires. 100
Knowledge base capacity Indexed content extracted from your documents, websites, and other sources. Agents retrieve from this to support your customers accurately. Original uploads are stored separately and don't count. 10 MB
Team members Total number of workspace seats. Members can view conversations, reply, and manage agents based on their role. 2
Skills per agent Tools an agent can call mid-conversation, like booking, ticket creation, or external lookups. 3
Features
Domain allowlist for the widget Restrict where your widget can load. Only listed domains can embed it.
Manual Knowledge Base sync (1× per month)
30-day conversation retention
Basic analytics (last 7 days)
Email support
Channels
Available now: Web Widget
AI models
Lite models Gemini Flash, Claude Haiku, GPT 5.4 Mini
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Growth
AI support with human handoff and a shared inbox.
$119 / month
$1,428 billed yearly
Capacity
AI agents AI agents (chatbots) you can deploy to your web widget, Slack, or messaging apps like WhatsApp and Instagram. Each runs independently with its own knowledge, persona, and skills. 2
Chat Sessions / month One conversation between an Owlish agent and a customer. Includes every back-and-forth message until the session expires. 400
Knowledge base capacity Indexed content extracted from your documents, websites, and other sources. Agents retrieve from this to support your customers accurately. Original uploads are stored separately and don't count. 25 MB
Team members Total number of workspace seats. Members can view conversations, reply, and manage agents based on their role. 4
Skills per agent Tools an agent can call mid-conversation, like booking, ticket creation, or external lookups. 8
Everything in Starter, plus
Human handoff to operators
Shared helpdesk inbox
API access
AI-generated session summaries
Monthly Knowledge Base auto-sync
90-day conversation retention
Standard analytics (90 days)
Priority email support
Channels 
Available now: Web Widget · Slack Included when available: Email · Microsoft Teams
AI models
Lite models Gemini Flash, Claude Haiku, GPT 5.4 Mini
Standard models Claude Sonnet, Gemini Pro, GPT-5.4
Scale
Multi-channel support with advanced AI metadata.
$359 / month
$4,308 billed yearly
Capacity
AI agents AI agents (chatbots) you can deploy to your web widget, Slack, or messaging apps like WhatsApp and Instagram. Each runs independently with its own knowledge, persona, and skills. 3
Chat Sessions / month One conversation between an Owlish agent and a customer. Includes every back-and-forth message until the session expires. 1,000
Knowledge base capacity Indexed content extracted from your documents, websites, and other sources. Agents retrieve from this to support your customers accurately. Original uploads are stored separately and don't count. 75 MB
Team members Total number of workspace seats. Members can view conversations, reply, and manage agents based on their role. 8
Skills per agent Tools an agent can call mid-conversation, like booking, ticket creation, or external lookups. 15
Everything in Growth, plus
AI sentiment + intent detection Each session is auto-tagged with the customer's sentiment and likely intent, so you can route, prioritize, and report on it.
Weekly Knowledge Base auto-sync
1-year conversation retention
Advanced analytics (full history, export)
Dedicated Slack support channel
Channels 
Available now: Web Widget · Slack Included when available: Email · Microsoft Teams · WhatsApp · Instagram · Messenger · Google Chat · Telegram
AI models
Lite models Gemini Flash, Claude Haiku, GPT 5.4 Mini
Standard models Claude Sonnet, Gemini Pro, GPT-5.4