# Members

> Invite teammates, assign roles, and manage pending invitations. Lives under Settings → Members.

import Screenshot from "../../../components/docs/Screenshot.astro";

A workspace is a tenant. Everyone who needs access to your agents, knowledge, inbox, or billing belongs to the workspace as a member with a role.

## Invite a member

In **Settings → Members**, click **Invite member**. Enter the teammate's email and pick a role. They'll get an email with a sign-in link scoped to your workspace. Pending invitations show in the **Pending Invitations** table at the top of the page until they accept (or until you revoke).

<Screenshot src="/screenshots/settings-members.webp" alt="Members settings page with team members table, roles, and invite member action." label="Console · Settings · Members" description="Members page with two tables — Pending Invitations on top, Team Members below — and an Invite Member button in the toolbar." />

## Roles

- **Owner** — full access including billing, plan changes, and workspace deletion. Exactly one owner per workspace.
- **Admin** — full access except billing-tier changes and workspace deletion. Use for team leads who run the agents and knowledge but shouldn't change the bill.
- **Operator** — focused role for the inbox. Can view conversations, claim sessions, take over from the agent, and reply. Can't change agent config, knowledge, or billing.

## Seat limits

Your plan caps the number of team seats. The Members page shows current seat usage in the header; if you're at the cap, the **Invite member** button is disabled with a link to upgrade.

## Removing a member

Click the row → **Remove from workspace**. They lose access immediately. Anything they did (transcripts, sessions they took over) is preserved with attribution.

## Transferring ownership

Owner-only. See [Settings → General](/docs/settings/general#transfer-ownership).

## Next steps

- **[General settings](/docs/settings/general)** — workspace name, ID, fallback message.
- **[API keys](/docs/settings/api-keys)** — programmatic access to the workspace.

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Source: https://owlish.bot/docs/settings/members