Fix an answer once.
Save a corrected reply as a Direct Response.
Support answers you can stand behind.
AI customer support that answers from your website, files, and approved replies, and hands off to your team when needed.
Free plan. No credit card required.
Helpdesk
One agent across web, email, and chat apps.
- Web widget
- Messenger
- Telegram
- Slack
- Microsoft Teams
- Google Chat
Web widget on every plan. Other channels on Growth and above.
Answers with sources.
Owlish answers from relevant passages in your content and can show customers the source.
How citations workA person, the moment it matters.
Your team claims the conversation, replies, and resolves it or returns it to AI.
How handoff worksHandoff on Growth and above. Email escalation on every plan.
Everything around the answer.
See what customers ask.
Feedback, channel mix, and top sources.
A role for everyone.
Open to your tools.
REST and MCP on Growth and above.
- Free $0/mo No card required
- Starter $49/mo or $39/mo annually
- GrowthRecommended $149/mo or $119/mo annually
- Scale $449/mo or $359/mo annually
Questions
What can Owlish answer from?
Your public website or help center, uploaded files (PDF, Word, text, Markdown, HTML, CSV, and JSON), and Direct Responses: approved answers to specific questions. Each agent uses the folders you attach to it.
Will every answer be right?
No AI is right every time. Owlish answers from the content you connect, can show customers its sources, and lets you test real questions in the Playground before launch. When a reply is wrong, revise it and save your correction as a Direct Response.
What happens when a customer wants a person?
On Growth and above, customers can ask for a person and your team takes the conversation from the Helpdesk: claim it, reply, resolve it, or return it to AI. Email escalation, available on every plan, forwards a conversation to your support inbox.
Can Owlish take actions in our other systems?
Not yet. Today's skills are human handoff and email escalation, and the REST API and MCP server manage knowledge. Actions in other systems, such as bookings or CRM updates, are not available.